Privacy and Security.

Here at 16hands.co.uk we take your privacy and security seriously.

Your Privacy.

 16hands are committed to complying with The Data Protection Act 1998 and you will find below some information on how and why we collect any information along with details of how any collected information is used.

 You can access and browse our website 16hands.co.uk without disclosing any personal information.

 However if you decide to place an order or submit any personal information i.e email address and telephone number. You are deemed to be accepting our terms and fully understand our Privacy Policy

 Information we may collect.

 If you decide to place an order, signup for our newsletter etc we may collect:

 Your Title, Name and address including an alternative billing or delivery address, contact phone number and email address

 We also collect card payment details and other information we need to process and fulfil your order and payment.

 How we use your data.

 We may from time to time email or send to your postal address details of any special offers, new products etc.

To opt out of of these please send a blank email to Customer Services with Opt out written in the subject header.

 We also use your information to contact you about your order i.e confirmation of order, any payment receipts or queries and confirmation of despatch.

 We may also have to pass on some information i.e Address and phone number to our appointed couriers.

 We may also use your data to help us improve our site and customer services.

All data is securely held.

 As our site may contain link to external sites beyond our control, we can not be held responsible for these and accept no liability for their content.

 About Cookies.

 Our site uses cookies in line with most other websites...A cookie is a small file that a website sends to your computer, so that we can keep track of your order and shopping basket contents.

 You can enable/disable/delete cookies at any time..Please refer to your browsers instructions.

 Where data is stored.

 All data  is stored on a secure server. Any transactions are encrypted using the latest SSL technology from COMODO

 Security.

 We take security seriously and have in place appropriate procedures to safeguard any information we hold.

We use the latest SSL technology for all transactions you make or receive from us and are encrypted using 128/256 bit SSL Technology.